NGUYỄN ĐỨC TRỌNG

Product Owner / Business Analyst

About

Results-oriented Product Owner and Business Analyst with over 4 years of experience delivering high-impact B2B SaaS, FinTech, and AI-driven solutions. Specializing in simplifying complex technical workflows, I leverage advanced AI tools like Claude, Gemini, and Antigravity to rapidly prototype, validate logic, and bridge the gap between business vision and technical execution. My 'Less is More' philosophy drives the creation of intuitive, user-centric experiences that deliver measurable results.

Work

TDI GROUP

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Project Manager

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Summary

Led product lifecycle management and provided technical leadership for AI OCR Ecosystem and Next-Gen ERP System modernization projects, driving innovation and efficiency in banking and enterprise solutions.

Highlights

Directed the full product lifecycle for an AI OCR Ecosystem, automating data extraction from Financial Reports and Letters of Credit for Tier-1 banks.

Defined complex business rules and API specifications, achieving 99% data output accuracy for Tier-1 banking clients through rigorous validation.

Designed and implemented AI-powered dashboards, converting raw OCR data into actionable natural language insights for enhanced decision-making.

Accelerated Next-Gen ERP system development by 40% through rapid prototyping using Vibe Coding (Claude/Cursor) to build functional MVPs for Finance, Inventory, and HR modules.

Provided technical leadership, translating AI-generated prototypes into production-ready SRS/Technical Specifications and guiding a development squad to build a scalable enterprise architecture.

Optimized workflows by integrating Antigravity principles, eliminating operational bottlenecks and significantly enhancing execution speed between business logic and development.

CYBERLOTUS

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Product Owner / BA Lead

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Summary

Drove product ownership and business analysis for multiple FinTech solutions, including a cloud digital signing platform and various banking systems, leading to significant user growth and operational efficiencies.

Highlights

Spearheaded the Cloud Digital Signing product (Cybersign) from inception to over 10,000 users, successfully scaling it for enterprise clients including MB Bank and TNG.

Managed the development of Dormant Account and Bank Document Reporting systems for LPBank, achieving 100% financial data accuracy through advanced SQL data mapping between T24 and ODS databases.

Designed intuitive UI/UX interfaces for branch staff, reducing technical support tickets by 40% and improving operational efficiency.

Directed the development of promotion and loyalty modules for Mosan Wallet in the East Timor market, leading a cross-border team of 15+ members to successful product launch.

Provided Agile/Scrum leadership across multiple workstreams, ensuring high-speed product delivery and maintaining high quality standards.

Mentored junior Business Analysts in best-practice modeling techniques and requirement prioritization, utilizing MoSCoW and User Story Mapping methodologies.

Education

APTECH EDUCATION

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Certified Programmer Software Development

UNIVERSITY OF INDUSTRY

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Bachelor Information Technology Grade: 7.6 (Good)

Languages

English

Certificates

Business Analyst Professional

IMIC Training Center

Business Communication English

Impactus

Skills

Strategy & Roadmap

Strategy, Roadmap Development, Product Strategy, Strategic Planning.

Self Research

Research, Market Research, Competitive Analysis, Independent Research.

Critical Thinking

Critical Analysis, Problem Solving, Decision Making, Analytical Thinking.

Brainstorming

Ideation, Creative Thinking, Concept Development, Collaboration.

Requirement Analysis

Requirements Gathering, Business Requirements, Functional Requirements, Non-functional Requirements, Use Cases.

System Modeling

System Design, Data Modeling, Process Modeling, UML, Architecture Design.

Document

Documentation, Technical Writing, Business Documentation, SRS, User Stories.

Vibe Coding / Prompt Engineering

AI Prototyping, Prompt Engineering, Generative AI, AI Tools, Claude, Gemini, Antigravity, Cursor.

User Journey Optimization

User Experience (UX), User Flows, Customer Journey Mapping, UI/UX Design.

SQL & Data Mapping

SQL, Database Management, Data Integration, Data Analysis, ETL.

Figma / Jira / Draw.io / Postman

Figma, Jira, Draw.io, Postman, Project Management Tools, Design Tools, API Testing.

Projects

ERP Modernization

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Summary

Rebuilding a legacy ERP system into a modern, modular system using PM-led Prototyping (Vibe Coding), logic validation, and squad implementation.

AI OCR

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Summary

Automating financial document processing for banking, with a focus on accuracy, security, and seamless API integration.

Cybersign

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Summary

Served as Product Owner / BA Lead for building a cloud-based signing ecosystem, focusing on legal compliance and simple UI for complex contract flows.

Core-Banking T24 to ODS Integration

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Summary

Managed complex Data Mapping between T24 and ODS, and designed logic for Dormant Account Management and automated reporting tools for bank staff.

Mosan E-Wallet

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Summary

Led functional analysis for Promotion and Points Accumulation modules and coordinated with cross-border teams to localize the product for the East Timor market.